Frequently Asked Questions
Most commonly asked questions and answers
No, registering on the platform and creating events is completely free. We only charge a fixed fee based on the number of tickets you sell. Plus, your first 10 tickets are completely free to help you try the platform!
No, Eticksystem's biggest advantage is the 0% commission model. Unlike other platforms, we don't take a percentage from your sales revenue. 100% of your earnings stays with you.
Organizers can sell tickets both in cash and online (via card). Online payments are processed through specially certified and secure payment platforms.
No, you don't need expensive equipment. Download eticksystem's dedicated mobile app to your phone and scan QR codes on tickets in seconds. You can also grant ticket checking access to multiple assistants with the team management feature.
Yes! On our platform, you can easily design the seating area of any venue (cafe, hall, stadium, etc.). When purchasing tickets, attendees can choose their preferred seats on the interactive map.
Yes, our system has a built-in refund function. When an event is cancelled or a refund is requested according to the rules, you can easily manage this process through the system.
Absolutely! Eticksystem is designed for both individual organizers and large companies. Regardless of your event's scale, you can benefit from all professional features.
We provide 24/7 technical support to our organizers. If you have any questions or difficulties, you can contact our support team instantly.