Privacy Policy

1. Data Collected

The following data may be collected during the use of the Platform:

• Personal Data: Name, surname, email address, phone number.
• Organizer Data: Event details, bank details (for settlements only).
• Technical Data: IP address, browser type, device information, operating system, and cookies.
• Usage Behavior: Actions on the site, clicked sections, and session duration.
• Other Data: Logs automatically recorded by the system for service improvement, personalization, and security purposes, location data (with user permission), and other data necessary for future features.

2. Purposes of Data Processing

The collected data is used for the following purposes:

• User account creation and authentication.
• Ticket processing, sales, and electronic delivery.
• Providing real-time analytics and reports to event organizers.
• Delivering event updates via push notifications and email.
• System security monitoring and fraud prevention.
• Providing 24/7 technical support.

3. Payment Security

Eticksystem does not store full card details (card number, CVV, etc.) on its servers. All online payments are processed in encrypted form through specially licensed and secure payment gateways compliant with PCI DSS standards.

4. Sharing Data with Third Parties

Your personal data is not sold to third parties. However, data may be shared with the following parties for service delivery:

• Event Organizers: The list of ticket buyers is provided only to the organizer of that event (for ticket verification).
• Legal Requirements: In accordance with the legislation of the Republic of Azerbaijan, upon official request from government authorities.
• Technical Providers: Infrastructure partners such as server and SMS services (only to the extent necessary for service delivery).

5. Cookie Policy

Cookies are used to optimize the Platform's performance. You can reject cookies through your browser settings, but some site features (e.g., account login) may be limited.

6. Right to Access and Delete Data

Every user has the right to update, correct, or request complete deletion of their personal data from the system. To do so, contact support@eticksystem.com.

7. Security Measures

We use SSL encryption and other modern cybersecurity methods to prevent data loss, unauthorized use, or modification. However, no data transmitted over the internet can be guaranteed to be 100% secure.

8. Changes

Eticksystem may update this Privacy Policy at any time. Changes take effect from the moment they are published on the site.

9. Contact

For questions regarding privacy:

Email: info@eticksystem.com

Website: https://eticksystem.com